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Frequently Asked Questions

Have Doubts? This section will help you get the right answers.

Question - Does Carbikemovers take responsibility for the safe transport of my vehicle?

Answer - Carbikemovers (CBM) does not take any responsibility for your vehicle.  CBM will only give you the contact numbers of various transporters from your city. Price negotiation, Insurance and safety related discusions will have to be done directly between the customer and the transporter. CBM will not be party to any of the above. 

CBM does not recommend any particular transporter over the other. CBM also strongly advises all customers to compulsorily take insurance of the items to be transported.

Verification of Transporters is done only on the basis on their past record, which may or may not be a true indication of the current capability of the transporter.

 

1. What is the cost for vehicle shifting?

Ans: The cost of vehicle shifting depends on various factors- type of vehicle to be shifted, distance to be moved, how soon the shifting needs to be done etc. For example, moving a car from Delhi to Hyderabad would cost different as against bike shifting between the 2 cities, and would also vary depending on the make of the car to be shifted. 

2. Do I need to do anything to prepare my vehicle for transport?

Ans: Just ensure that your vehicle is fully operational at the time of shifting.  Simple checklist like tires, brakes, engine is operational, there is some fuel in the car in case it needs to be driven, remove personal belongings etc. Also ensure to check that you remove any loose objects and take note of any dents/damage etc on the vehicle.

3. Where do I need to drop off and pick up my vehicle?

Ans: The standard vehicle shifting contract will cover door to door service. However, in some cities the transporter might drop the car at a pre designated Depot and the customer might have to pick up the vehicle from that spot.


4. How long will my vehicle shipment take?

Ans: It depends on the distance to be covered. Depending on your requirement, you will be provided an estimate of when your vehicle will reach the destination. All our transport partners try hard to ensure that the commitment made at the time of booking is adhered to.

5. Are there any circumstances that could cause delay in my delivery?

Ans: While all vehicle shifting companies try their best to stick to the time schedule they mentioned, but in rare case due to some uncontrollable circumstances, there could be delays. The transport company officials will keep you updated about the same. 


6. What if there is damage to my vehicle during auto transportation?

Ans: All vehicle transporters try to take all necessary steps to transport your vehicle safely. But in the case of damage- Inform the auto carrier as soon as possible, keep your insurance documents ready, if possible take estimate of the cost of work to be done to get your vehicle back in shape. It is strongly advised to get your vehicle insured during the shifting process. 

7. Are there different types of vehicle transport to choose from? Is there a difference in the cost of open air and enclosed transport options? Which should I choose?

Ans: There are different type of vehicle transportation services. You can choose from open and enclosed trailer options. The difference between the two is- Open air trailers are open trucks or carriers. These are the most common modes of auto transport and are economical. On the other hand, enclosed carriers are trucks or trailers which have facility to carry your vehicle inside a cover. This can save your car from rain, dust, snow and other natural conditions. This is a expensive mode of vehicle shifting and is generally the choice of those when an expensive car, large car is to be moved.

8. Which all vehicles can I transport?

Ans: You can transport any vehicle that you wish to move. It can be car transportation, bike shifting or scooty shifting or household item as well.

9. How do I choose the best auto carrier service?

Ans: Important things to note before finalizing the transporter:

  1. Cost
  2. Reviews on the website
  3. Details of Packing and shifting as given by the transporter.
  4. Focus on quality and on time delivery